SALES TAX

We are required by law to collect tax in all 50 states where sales tax is collected and MultiCam does business. All tax rates are based on local and state regulations and are determined by the ship from and ship to address. All funds collected as a result are submitted to the specific government agency. For our tax exempt customers, state laws require us to have your signed tax exemption or resale certificate on file at our offices. We are required to charge you sales tax if we do not have this documentation.

RETURNS AND REFUNDS

We will gladly accept any returns on the condition that the item includes all of the original packaging, instructions, receipt and has not been laundered. Please do not send any items back unless you have contacted a sales representative first. Items must be received within 60 days from date of purchase. It must be unused and undamaged. All returns will be carefully inspected before giving a refund, credit or exchange. The customer is responsible for any and all shipping charges. Returns may be subject to a 10% restocking fee. 
Please use this form to begin the return process.

ACCURACY

We try very hard to keep the information on this website as accurate and up to date as possible. However, errors may occur that may sometimes result in inaccurate information being displayed. This includes, but is not limited to, errors in stock status, product description, price, images, sizing information and availability. This website is meant to serve as a useful guide and ecommerce tool, but MultiCam is not responsible for any errors or discrepancies.  THIS WEBSITE DOES NOT SHOW REAL-TIME STOCK LEVELS. CUSTOMER SERVICE WILL PROVIDE AN EXPECTED SHIP DATE TO THE CUSTOMER IF THE ORDER IS NOT EXPECTED TO SHIP WITHIN 2-3 BUSINESS DAYS. AS ALWAYS, THE CUSTOMER CAN CONTACT US WITH THE ORDER NUMBER TO CHECK STATUS.